Privacy Policy

1. Introduction

Azeemah Floors FZE (“we”, “our” or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store and protect your information when you visit azeemahflooring.com or contact us for flooring supply and installation services in the United Arab Emirates.

2. Information We Collect

We may collect and process the following types of personal data:

• Contact information — name, email address, phone number and company name when you fill out our contact forms, request a quote or call us.
• Project details — location, property type, flooring requirements and budget range to prepare accurate estimates.
• Technical data — IP address, browser type, device information and pages visited via cookies and analytics tools.
• Communication records — emails, WhatsApp messages and call notes related to your enquiries and projects.

3. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your enquiries and provide quotations for flooring projects.
• To arrange site visits, material sampling and installation scheduling.
• To manage ongoing projects and communicate about delivery and installation progress.
• To send occasional updates about new products, services or promotions (only with your consent).
• To improve our website experience and understand how visitors use our services.
• To comply with legal obligations, including UAE tax and commercial regulations.

4. Cookies and Analytics

Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic and understand where our visitors come from. You can control cookie preferences through your browser settings. We use analytics services that may place cookies to collect aggregated, non-personally identifying information about visitor behaviour.

5. Data Sharing and Third Parties

We do not sell or rent your personal information. We may share your data only in the following limited circumstances:

• Service providers — with trusted partners who assist us in operating our website, managing customer relationships or processing payments, under strict confidentiality agreements.
• Legal requirements — when required by UAE law, court order or governmental authority.
• Business transfers — in connection with a merger, acquisition or sale of assets, with appropriate protections.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. This includes secure data storage, access controls and regular security reviews. However, no internet-based service can be 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Project-related data is typically retained for seven years to comply with UAE commercial and tax regulations.

8. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data, subject to legal obligations.
• Object to or restrict certain types of processing.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

9. International Data Transfers

Our website is hosted on servers that may be located outside the UAE. By using our services, you consent to the transfer of your information to these servers. We ensure that any international transfers are protected by appropriate safeguards in accordance with applicable laws.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns or requests regarding this privacy policy or how we handle your personal data, please contact us: